Drivers Located at:
On CD: \Dongles\Sentinel\Drivers\SSD5411-32bit.exe
Diagnostic Utilities Available:
On CD: \Dongles\NetSentinel\netmedic\netmedic.exe
Current Known Issues:
Current issues with the NetSentinel dongles include:
Problem: NetSentinel dongle doesn't work on my WAN/VPN/Network with multiple subnets.
Workaround: The NetSentinel device will not function correctly
over multiple subnets. This is a known limitation with the
NetSentinel dongles - please contact support with information about
your network configuration and we will organise replacement with a more
I think my firewall may be preventing the software from obtaining a
license from the license manager. What port number does the
NetSentinel License Manager use?
Workaround: The NetSentinel License manager uses UDP
ports 2050 and 2051 for it's communication - so please ensure that
these ports are open
or that the program itself is allowed through the firewall.
Instructions are given below on how to configure the Windows Firewall
to allow the License Manager to send/receive network traffic.
To enable continued management of the
licenses with the firewall on, you need to add the application to the
exceptions in the following way:
1. Launch the Security Centre - via the Control Panel or Accessories->System Tools->Security Center.
2. Click on 'Windows Firewall' to initiate the dialog.
3. Select the 'Exceptions' tab
4. Click on 'Add Program...' button and 'Browse' to your license manager location, for example
NetSentinel service - C:\WINDOWS\System32\nssrvice.exe
NetSentinel LM - C:\WINDOWS\System32\nsrvgx.exe
5. Select the relevant application for your license manager, click OK
and it should appear in the list with the checkbox ticked.
6. Click OK to close the dialog
7. Exit the Security Centre
NOTE: Users should not require to restart their License Manager or server to implement this change.